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04 / Booking systems

Less back and forth.
A clearer booking.

A booking system lets customers choose a service and request or reserve a time through your website. Availability, booking rules and confirmations are planned around how you actually work.

How it helps your business

The business benefit

What it can
do for you.

01

Let customers act in their own time

Visitors can see your services and submit a booking request without waiting for a message reply.

02

Collect the details once

Service choices and customer information arrive together, helping you prepare for the appointment.

03

Keep scheduling rules clear

Agreed availability, service durations and buffers guide bookings. Calendar connections and reminders can support the process where included.

The work involved

What we plan
and build.

Services and durations

Set out bookable services, appointment lengths and the details customers need.

Availability and rules

Plan staff availability, buffers, cancellations and how requests are accepted.

Confirmations and connections

Scope customer confirmations, calendar connections and reminders.

Booking checks

Test unavailable times, conflicts, confirmations and the mobile booking experience.

Deposits, payments, reminder messages and third-party subscriptions are scoped separately where needed. A booking request and an instantly confirmed reservation require different setups.

Is this the right fit?

Useful for
businesses like yours.

Salons, studios, trainers, consultants and other service businesses that organise work around appointments.

Explore website types

How I handle it

A clear process.
Room to review.

  1. 01 / Set the rules

    Understand availability, services and whether bookings are requests or confirmed reservations.

  2. 02 / Connect the flow

    Build the customer journey and any agreed calendars, notifications or reminders.

  3. 03 / Test the schedule

    Check conflicts, unavailable slots, confirmations and customer instructions.

Start with the business.

What do you need
your website to do?

Tell me about your business, what your customers need and any website or tools you already use. We can define the services and scope around that.

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